Field support & deskside
Workstation and peripheral troubleshooting, hardware replacement, PC setup and hands-on user support.
Independent IT field services · Geneva, Switzerland
I’m Andrii Hontaruk, a freelance IT Field Engineer in Geneva. I support service providers and businesses with deskside support, data center Smart Hands, workplace rollouts and AV installations.
One-off dispatches, planned projects and recurring on-site support.
Download CV (EN)
01 / Services
A local point of contact for the work that needs someone on site. Scope, access and the intervention window are agreed before the visit.
Workstation and peripheral troubleshooting, hardware replacement, PC setup and hands-on user support.
Procedure-led hardware interventions, chassis and component replacement, physical checks and validation with remote engineers.
Desk installations, monitors, docking stations, phones and headsets, with power and network connections checked before handover.
Rack installation, device replacement, patching and cable labelling. Coordination with your remote team for configuration and testing.
Display and collaboration equipment installation, cabling, equipment checks and practical support for meeting room projects.
Inventory checks, equipment preparation and disposal logistics. BitRaser data-erasure tasks with reports, within an agreed procedure.
02 / Recent field work
Selected assignments from 2026. Client and site details are kept confidential.
Installed HP thin clients, three monitors per desk, Cisco IP phones and Poly headsets, with power and network connections and Meraki Z4 gateways.
Workplace deploymentPerformed the physical chassis replacement and coordinated checks with the remote SRE team to validate the intervention.
Data center Smart HandsContributed as part of the installation team: Sony displays, Cisco collaboration equipment, mounting, power and network cabling.
Team delivery · AV installationSupported a Cisco-to-Fortinet refresh through rack work, cabling, labelling and testing. A separate assignment involved racking two Palo Alto firewalls while the remote team handled configuration.
Network field support03 / Working together
Send the location, equipment, scope, preferred date and expected duration. Include the remote contact and any site-access requirements.
We agree the work, schedule, tools, travel arrangements and commercial terms before the intervention.
I work to the agreed procedure, coordinate with your team and provide service notes, checks and handover details.
Local coverage
Based in Geneva, serving Geneva and French-speaking Switzerland, including Nyon and Lausanne. Travel, timing and costs are confirmed for each assignment.
Visits elsewhere in Switzerland can be arranged exceptionally, particularly for established clients. They are agreed individually.
04 / The engineer behind the visit
My background combines IT support, system administration and infrastructure operations. Today, my focus is freelance field work: supporting your team on site and keeping the intervention clear, practical and well documented.
Geneva, Switzerland
People Tomorrow · Kyiv · Support for 80+ users
Politech-Plus · Odesa
Let’s plan the next visit
Send me a short brief. I’ll review the scope and confirm whether I can cover the assignment.
Email and WhatsApp open your own app. Availability and terms are confirmed individually.